Company Overview:
Sigma Consulting Group, based in Lagos, is a distinguished recruitment firm providing end-to-end recruitment solutions and strategic business consulting services across Africa. With over a decade of expertise, we specialize in specialist executive search, volume recruitment, and RPO, catering to high-demand sectors such as healthcare, technology, oil and gas, and e-commerce.
About Our Client:
Our client is a leading healthcare institution in Lagos State, Nigeria, dedicated to providing compassionate and patient-centered care. With a focus on excellence and innovation, our client offers a wide range of medical services to meet the diverse needs of patients and their families.
Role Summary:
As a Patient Care Coordinator at our client’s healthcare facility, you will be responsible for coordinating and managing patient care activities to ensure the delivery of high-quality and efficient healthcare services. You will serve as a liaison between patients, healthcare providers, and support staff to facilitate continuity of care and positive patient experiences.
Responsibilities:
- Coordinate patient appointments, admissions, and discharges, ensuring timely access to healthcare services and continuity of care.
- Collaborate with physicians, nurses, and other healthcare providers to develop and implement individualized care plans for patients.
- Communicate with patients and their families to provide information about treatment plans, procedures, and healthcare resources.
- Coordinate referrals to specialty services, diagnostic tests, and ancillary services as needed to meet patient needs.
- Monitor and follow up on patient progress and outcomes, addressing any concerns or issues that may arise during the course of care.
- Maintain accurate and up-to-date patient records and documentation in the electronic health record system.
- Provide support and assistance to patients and families in navigating the healthcare system and accessing community resources.
Requirements:
- Bachelor’s degree in Healthcare Administration, Nursing, or related field.
- Minimum of 2 years of experience in healthcare coordination or patient advocacy role.
- Strong interpersonal and communication skills, with the ability to interact effectively with patients, families, and healthcare providers.
- Knowledge of healthcare regulations, patient rights, and ethical standards.
- Ability to prioritize tasks, problem-solve, and work independently in a fast-paced environment.
- Proficiency in Microsoft Office and electronic health record (EHR) systems.
Benefits:
- Competitive salary package.
- Opportunities for professional development and career advancement.
- Supportive work environment with opportunities for learning and growth.
- Comprehensive benefits package including health insurance and retirement benefits.
- Opportunity to make a meaningful impact on patient care and satisfaction.
How to Apply:
Interested candidates should send their CV and cover letter to hiring@mysigma.io with the subject line “Patient Care Coordinator Application”.