Company Overview:
Sigma Consulting Group, based in Lagos, is a distinguished recruitment firm providing end-to-end recruitment solutions and strategic business consulting services across Africa. With over a decade of expertise, we specialize in specialist executive search, volume recruitment, and RPO, catering to high-demand sectors such as healthcare, technology, oil and gas, and e-commerce.
About Our Client:
Our client is a leading retail chain with operations across Nigeria since 2014, offering a wide variety of consumer goods, from groceries to electronics. Known for its customer-centric approach, the company has been expanding rapidly and is committed to providing exceptional shopping experiences to its customers.
Role Summary:
As the HR Manager at our client’s retail chain, you will be responsible for overseeing all aspects of human resources management, including recruitment, employee relations, performance management, training and development, and HR policies and procedures. You will play a key role in building and maintaining a high-performing and engaged workforce that supports the company’s growth and success.
Responsibilities:
- Develop and implement HR strategies, policies, and procedures to support business objectives and ensure compliance with legal and regulatory requirements.
- Oversee the recruitment and selection process, including sourcing candidates, conducting interviews, and making hiring decisions, to attract and retain top talent.
- Manage employee relations issues, including disciplinary actions, grievances, and conflicts, and ensure fair and consistent resolution in accordance with company policies and procedures.
- Provide coaching and guidance to managers and employees on HR-related matters, including performance management, career development, and employee engagement.
- Coordinate and conduct training and development programs to enhance employee skills and competencies and support career growth and advancement.
- Administer employee benefits programs, including health insurance, retirement plans, and leave policies, and ensure accurate and timely processing of payroll and benefits administration.
- Maintain HR records and documentation, including employee files, personnel records, and HRIS data, and ensure compliance with data privacy and confidentiality requirements.
- Monitor and analyze HR metrics and trends, such as turnover rates, absenteeism, and employee satisfaction, and use insights to identify areas for improvement and implement strategies to enhance employee engagement and retention.
- Stay informed about HR best practices, trends, and legal developments, and ensure HR policies and practices are up-to-date and compliant with relevant laws and regulations.
Requirements:
- Bachelor’s degree in Human Resources Management, Business Administration, or related field; Master’s degree or HR certification is a plus.
- Minimum of 5 years of experience in HR management, with a proven track record of managing HR functions and initiatives, preferably in the retail or consumer goods industry.
- Strong understanding of HR principles, practices, and regulations, including recruitment, employee relations, performance management, and HRIS systems.
- Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
- Strong leadership and management skills, with the ability to lead and develop a team and drive results in a fast-paced environment.
- Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven decisions.
- Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.
- Proficiency in MS Office applications, HRIS systems, and other HR-related software and tools.
Benefits:
- Competitive salary package with opportunities for performance-based incentives.
- Opportunities for career growth and advancement within the retail industry.
- Comprehensive benefits package including health insurance and retirement benefits.
- Supportive work environment with opportunities for learning and development.
- Opportunity to work with a leading retail chain and contribute to its growth and success.
How to Apply:
Interested candidates should send their CV and cover letter to hiring@mysigma.io with the subject line “HR Manager Application”.