Job Description:
We are seeking a reliable and detail-oriented individual to join our team as a Cashier at our cancer hospital. The Cashier will play a crucial role in handling cash transactions accurately and efficiently, while also providing compassionate customer service to our patients and their families.
Key Responsibilities:
- Process sales transactions accurately and efficiently using a cash register or POS system.
- Handle cash, credit, and debit card payments, ensuring all transactions comply with hospital policies and procedures.
- Maintain accurate cash balances and reconcile cash drawers at the end of each shift, adhering to hospital accounting standards.
- Greet patients and their families warmly, providing assistance and support as needed during their visit.
- Answer patient inquiries and resolve concerns in a compassionate and professional manner.
- Maintain a clean and organized checkout area, ensuring a comfortable and welcoming environment for patients and visitors.
- Assist with inventory management by monitoring stock levels of hospital supplies and notifying management of any shortages.
- Follow all safety and security procedures to prevent theft and ensure the safety of patients, visitors, and staff.
- Collaborate with other hospital team members to ensure excellent customer service and operational efficiency.
- Perform other duties as assigned by hospital management.
Qualifications:
- High school diploma or equivalent.
- Proven experience in a similar role, preferably in a healthcare or customer service environment.
- Strong mathematical skills and attention to detail.
- Excellent communication and interpersonal skills, with a compassionate approach to patient care.
- Ability to multitask and work effectively in a fast-paced hospital environment.
- Basic computer skills, including familiarity with cash register or POS systems.
- Ability to work flexible hours, including evenings, weekends, and holidays, to accommodate the needs of the hospital.