Practice Manager
Industry: Radio-Diagnosis (Healthcare)
Salary: ₦200,000 – ₦350,000 per month (commensurate with experience)
Experience: 5-10 years
Location: Lagos
About the Company:
We are a leading radio-diagnostic healthcare company with multiple branches, renowned for delivering exceptional diagnostic services, outstanding patient care, and fostering healthcare innovation. We are seeking a dynamic and experienced Practice Manager to join our team and help drive the continued success and growth of our operations.
Key Responsibilities:
- Establish and implement efficient workplace protocols to ensure smooth operations.
- Ensure adherence to industry standards, best practices, and regulatory requirements.
- Oversee the hiring, training, and monitoring of administrative personnel.
- Supervise daily operational activities, including billing, debt collections, security, and occupational health and safety.
- Monitor facility performance and patient turnaround time (TAT) to ensure timely service delivery.
- Oversee inventory management of medical supplies and equipment, coordinating resupply as needed.
- Address patient concerns and complaints promptly and professionally.
- Organize and facilitate regular staff meetings and performance reviews.
- Collaborate with physicians and the business development team to create strategies for growth and improvement.
- Use strong interpersonal and communication skills to effectively liaise with physicians, medical professionals, office staff, and patients.
- Display leadership in setting goals, motivating teams, and ensuring proper staff training and development.
- Demonstrate expertise in healthcare finance, ensuring compliance with industry best practices and financial standards.
- Maintain a thorough understanding of health and safety standards within the healthcare industry.
- Monitor market trends, pricing, and innovations to ensure the business remains competitive and relevant.
- Provide management with detailed performance reports on a weekly, monthly, and quarterly basis.
- Participate in management discussions regarding emerging business trends, proposing innovative services and solutions.
- Represent the company at industry events, conferences, trade shows, and other special engagements.
Requirements:
- Education: B.Sc. in Healthcare Management or a related field (Master’s in Business Administration or a related field is a plus).
- Experience: 5-10 years of proven experience in healthcare management, preferably within the radio-diagnostic sector.
- Strong track record of success and a demonstrated ability to effectively communicate, present, and influence at all organizational levels.
- Expertise in administrative functions and deep knowledge of healthcare industry best practices.
- Excellent leadership, mentoring, and people management abilities.
Benefits:
- Competitive health and wellness benefits.
- Opportunities for professional development and training.
- Performance-based incentives and bonuses.
- Paid time off and other company-specific perks.
If you are an experienced healthcare manager with a passion for excellence and a desire to drive growth and innovation in the radio-diagnostic healthcare sector, we would love to hear from you! Apply now to join our forward-thinking team.